Accommodations
This module includes information about workplace accommodations, including how employees should approach requesting accommodations and how managers should respond to requests.

What Are Workplace Accommodations?

Accommodations are changes to the work environment, schedule, equipment, or duties that help an employee perform their job effectively, regardless of a disability, medical need, pregnancy, or religious practice.

Examples of Accommodations

  • Flexible scheduling or remote work options

  • Assistive technology or ergonomic equipment

  • Modified workspaces or tasks

  • Adjusted policies (e.g., allowing a service animal)

  • Leave for medical treatment or recovery

Who Can Request Them?

Employees may request an accommodation if they have:

  • A disability (temporary or permanent) that affects their ability to do their job

  • Pregnancy- or childbirth-related needs

  • Religious observances that require adjustments to their work schedule or duties

Requesting an Accommodation

Employees should:
  1. Start the Conversation – Contact HR or your manager to request an accommodation.

  2. Be Clear About Needs – Share the challenge you’re facing and possible solutions (you don’t need to share detailed medical history, just what’s necessary).

  3. Provide Documentation (if required) – HR may ask for medical or other relevant documentation to support your request.

  4. Work Together on a Plan – You, HR, and your manager will identify solutions that meet your needs and the role’s requirements.

Managers should:
  1. Receive the Request – A request can be formal or informal; even casual mentions count. If an employee mentions a need related to a health condition, pregnancy, or religious practice, treat it as a potential accommodation request.

  2. Loop In HR – Notify HR to ensure the process is followed appropriately, but maintain confidentiality outside of those directly involved in the process.

  3. Collaborate on Solutions – Participate in conversations to determine what adjustments will work for the employee and the business. 

  4. Implement and Monitor – Put the agreed accommodation in place and check in periodically to ensure it’s effective. This is a collaborative, ongoing process, not a one-time decision.

Note:
  • PIH will provide reasonable accommodations as required by law
  • Accommodations will be treated confidentially
  • There will be no retaliation for any requested accommodation